When will my credit card be charged?

Your credit card will be charged in full at the time the order is placed. Our full terms and conditions of sale outline this.

What methods of payment do you accept?

For online and in-store orders, we accept Visa, MasterCard, American Express, and the Ethan Allen Platinum Card. We accept PayPal and Apple Pay for online orders only. You can also use Ethan Allen gift cards in store and online in combination with a credit card, but we cannot process multiple credit payment methods.

Will tax be charged to my order?

Taxes are calculated based on the laws and regulations of the order’s shipping address. Each city/state has different laws regarding the taxation of merchandise as well as freight and handling.

Do I need a registered account to make a purchase?

No, but we do encourage you to become a registered user so that your address information and order history is on file for easy future ordering. Registered users can also add their favorite designer or Design Center to an order in their account profile.

What locations do you ship to?

We currently ship to destinations within the contiguous United States; however, remote areas and island addresses requiring ferry service may be subject to special rates. We do not ship to PO boxes, APO and FPO addresses. Please contact our Internet Service Center at 1.888.EAHELP1 (1.888.324.3571) or email us at orders@ethanallen.com for more information on shipping to an address involving ferry service.

Do you ship internationally?

We do not ship internationally at this time. If you would like to contact or visit one of our international locations, a list can be found here. Canadian residents, please visit ethanallen.ca.

What methods of shipment do you use?

We determine the shipping method based on the item and its packaging. Each product's detail page displays its availability and shipping method. Swatch orders ship via USPS, while many of our smaller accent items ship via UPS. Larger accent items and furniture items are delivered via our Premier In-home Delivery service.

What does the Premier In-home Delivery service include?

With Premier In-home Delivery, our exceptional customer service continues right to your door. Our skilled delivery team inspects and prepares each item before carefully assembling it (when necessary) and placing it in your home. Premier In-home Delivery is scheduled by appointment. Please note that our delivery teams cannot install electronic equipment in our furniture.

What locations do you ship to?

We currently ship to destinations within the contiguous United States; however, remote areas and island addresses requiring ferry service may be subject to special rates. We do not ship to PO boxes, APO and FPO addresses. Please contact our Internet Service Center at 1.888.EAHELP1 (1.888.324.3571) or email us at orders@ethanallen.com for more information on shipping to an address involving ferry service.

Do you ship internationally?

We do not ship internationally at this time. If you would like to contact or visit one of our international locations, a list can be found here. Canadian residents, please visit ethanallen.ca.

What does the Premier In-home Delivery service include?

With Premier In-home Delivery, our exceptional customer service continues right to your door. Our skilled delivery team inspects and prepares each item before carefully assembling it (when necessary) and placing it in your home. Premier In-home Delivery is scheduled by appointment. Please note that our delivery teams cannot install electronic equipment in our furniture.